Open enrollment for the 2011 benefit year is well under way. Meetings are taking place at all locations with 10 or more employees, the call center is open Monday through Friday from 8:00 a.m. ET to 5:00 p.m. ET, and the self-enroll online site is available again this year. All full-time employees have received packets at their homes outlining the benefits offered for 2011.
The call center number is 1-866-310-3992. The call center is open Monday through Friday from 8:00 a.m. to 5:00 p.m. Eastern Standard Time through October 29th. To view and print benefit information, go to: www.coloniallife.com/callcenter.
To Self-Enroll go to: https://harmonyenroll.coloniallife.com.
You will be asked for a USER NAME and PASSWORD. Your USER NAME is FFI plus your Social Security Number. (example: FFI-123456789)
Your PASSWORD is the 1st 4 letters of your last name, followed by the last 4 digits of your Social Security Number (example: smit6789)
Once you are logged in, you may begin your enrollment by clicking on the "Enter My Enrollment" button on the right side of the home page.
Next, follow these steps:
- Review "Me & My Family".
- Choose your plans through "My Benefits".
- Click "Finish".
- When you click "Finish", you will be able to view and print a summary of your selections.
- Need Help? If you need help during hte process call the HELP CENTER at 1-866-875-4772. The Help Center's hours of operation are Monday through Friday 8:30 a.m. - 6 p.m. Eastern Standard Time.